FAQ

We are a small mighty growing studio located in Southern California. All of the pieces we make are made in house by Jenn + crew. 

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Made to Order: Please allow for up to 4 weeks for making and packing of order. While we do our best to get it to you quickly, our studio load can fluctuate. Send us a note about current lead times. 

In Stock: Please allow 3-5 days for packing. Shipping confirmation will be sent when its on its way!

We ship via Fex Ex. Shipping to the continental United States requires 2-5 day transit.

Please let us know if you have a P.O. Box.

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Returns: All pieces are handcrafted. There may be slight variation in color, texture, and finish. These are not considered flaws as they give each piece a unique character.

We accept returns within 7 days of receipt. Shipping charges for exchanges will not be refunded. In the event something isn't as expected, please notify us via email with a photo — we will issue a store credit or ship you a replacement piece. Shipping for defective or damaged items is free.

In the event of an item damaged during shipment, please email us a photo within 48 hours of receiving the package to obtain a replacement or refund.

We want you to love your new piece!please contact us with any questions or concerns.

 

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